Prototype Multimedia provided front end development for Nexxphase and helped in maintaining it since 2015.
NexxPhase helps companies shatter brick-walled customer channel siloes. The truly open, cloud-based NexxPhase Customer Engagement Platform™ (CEP) powers a SingleView™ of each customer across all interaction channels and is packaged with commercial-grade contact center services in a customer-friendly and customer aligned business model, RaaS.
Nexxphase has been in the contact center industry for 15 years - their parent company is an international Business Processing Outsourcing provider for some of the world's most powerful International financial, publishing, media and entertainment companies. To offer customers an attractive investment model, they developed our NexxPhase Customer Engagement Cloud in the most cost-effective packaging of hardware, software and network services possible. NexxPhase SingleView™ and Real-Time Mash-Up™ presentation capabilities, and the QuickChannel™ rapid integration program, are key capabilities they designed into the NexxPhase CEP. From the ground-up, they're designed for performance.
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